Name and contact details of the controller in accordance with Article 4(7) GDPR
Hotel Sonnalp e.U.
6212 Maurach am Achensee
Phone: 0043 (0)5243 / 5440
Security and protection of our personal data:
We consider that it is our primary task to keep the personal data that you have provided confidential and to protect them from unauthorised access. We therefore will exercise meticulous care and apply the most modern security standards to ensure maximum protection of your personal data.
As a private-law company, we are subject to the provisions of the European General Data Protection Regulation (GDPR) and the provisions of the Federal Data Protection Act (BDSG). We have taken technical and organisational measures which ensure that the provisions on data protection are complied with not only by us but also by our external service providers.
‘personal data’ means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
‘processing’ means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
Restriction of processing:
‘restriction of processing’ means the marking of stored personal data with the aim of limiting their processing in the future.
‘profiling’ means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.
‘pseudonymisation’ means the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.
‘filing system’ means any structured set of personal data which are accessible according to specific criteria, whether centralised, decentralised or dispersed on a functional or geographical basis.
‘controller’ means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.
‘processor’ means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.
‘recipient’ means a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients; the processing of those data by those public authorities shall be in compliance with the applicable data protection rules according to the purposes of the processing.
‘third party’ means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.
‘consent’ of the data subject means any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.
Lawfulness of processing:
Processing of personal data shall be lawful only if there is a legal basis for the processing. Legal basis for the processing pursuant to Article 6(1)
(a) – (f) GDPR can be, in particular:
(1) In the following, we provide information on the collection of personal data when you use our website. Personal data are e.g. name, address, email address and user behaviour.
(2) If you contact us via email or via a contact form, the data you have provided to us (your email address, if appropriate, your name and your telephone number) will be stored by us to enable us to respond to your questions. We will delete the data that we receive in this connection when their retention is no longer required, or if there are legal requirements to keep and retain data, processing shall be restricted.
Collection of personal data when you visit our website:
If the website is used merely for information, i.e. if you are not registering or otherwise submitting data to us, we only collect the personal data that is transmitted to our server by your browser. If you wish to look at our website, we collect the following data required for technical reasons to display our website to you and to ensure that the website is stable and secure (the legal basis is Article 6(1) sentence 1 (f) GDPR):
Our offering is fundamentally aimed at adults. Persons under the age of 18 should not submit personal data to us without the consent of their parents of legal guardians.
Rights of the data subject
(1) Withdrawal of consent
If the processing of your personal data is based on your consent, you have the right at any time to withdraw consent. The withdrawal of your consent does not affect the lawfulness of the processing that was carried out on the basis of the consent prior to the withdrawal.
If you wish to exercise your right of withdrawal, you are welcome to contact us at any time.
(2) Right to obtain confirmation
You have the right to obtain from the controller confirmation as to whether or not we are processing personal data concerning you. You can request such confirmation at any time by contacting us, using the contact details above.
(3) Right of access
If personal data are being processed, you can obtain access to the personal data and the following information at any time:
Where personal data are transferred to a third country or to an international organisation, you shall have the right to be informed of the appropriate safeguards pursuant to Article 46 GDPR relating to the transfer. We shall provide a copy of the personal data undergoing processing. For any further copies requested by you, we may charge a reasonable fee based on administrative costs. Where you make the request by electronic means, and unless otherwise requested by you, the information shall be provided in a commonly used electronic form.
The right to obtain a copy referred to in paragraph 3 shall not adversely affect the rights and freedoms of others.
(4) Right to rectification
You shall have the right to obtain from us without undue delay the rectification of inaccurate personal data concerning you. Taking into account the purposes of the processing, you shall have the right to have incomplete personal data completed, including by means of providing a supplementary statement.
(5) Right to erasure (‘right to be forgotten’)
You shall have the right to obtain from the controller the erasure of personal data concerning you without undue delay and we shall have the obligation to erase personal data without undue delay where one of the following grounds applies:
(6) Right to restriction of processing
You shall have the right to obtain from us restriction of processing where one of the following applies:
(7) Right to data portability
You shall have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and you have the right to transmit those data to another controller without hindrance from us to which the personal data have been provided, where:
In exercising his or her right to data portability pursuant to paragraph 1, you shall have the right to have the personal data transmitted directly from one controller to another, where technically feasible. The exercise of the right referred to in paragraph 1 of this Article shall be without prejudice to Article 17. That right shall not apply to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
(8) Right to object
You shall have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on point (e) or (f) of Article 6(1) GDPR, including profiling based on those provisions. The controller shall no longer process the personal data unless the controller demonstrates compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defence of legal claims.
Where personal data are processed for direct marketing purposes, you shall have the right to object at any time to processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing. 3. Where you object to processing for direct marketing purposes, the personal data shall no longer be processed for such purposes.
In the context of the use of information society services, and notwithstanding Directive 2002/58/EC, you may exercise your right to object by automated means using technical specifications.
Where personal data are processed for scientific or historical research purposes or statistical purposes pursuant to Article 89(1), you, on grounds relating to your particular situation, shall have the right to object to processing of personal data concerning you, unless the processing is necessary for the performance of a task carried out for reasons of public interest. You can exercise the right of objection at any time by contacting the relevant controller.
(9) Automated individual decisions-making, including profiling
You shall have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. This shall not apply if the decision:
The controller shall implement suitable measures to safeguard the data subject's rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express his or her point of view and to contest the decision.
The data subject may exercise this right at any time by contacting the relevant controller.
10) Right to lodge a complaint with a supervisory authority
Without prejudice to any other administrative or judicial remedy, you shall have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of personal data relating to you infringes this Regulation.
(11) Right to an effective judicial remedy
Without prejudice to any available administrative or non-judicial remedy, including the right to lodge a complaint with a supervisory authority pursuant to Article 77, you shall have the right to an effective judicial remedy where you consider that your rights under this Regulation have been infringed as a result of the processing of your personal data in non-compliance with this Regulation.
(1) During the visit to our website, in addition to the aforementioned data, cookies are stored on your computer. Cookies are small text files, which are stored on your hard drive, attached to the browser you are using, and by means of which certain information is fed to the place where the cookie is stored. Cookies cannot run programmes or deliver viruses to your computer. They are used to make the internet offering as a whole more user-friendly and more effective.
(2) This website uses the following types of cookies, whose scope and functioning are explained below:
Transient cookies are automatically deleted when you close the browser. These include in particular the session cookies. They store a so-called session ID, enabling the attachment of various browser requests to the joint session. This means that your computer can be recognised again when you return to our website. The session cookies are deleted when you log out or close the browser.
Persistent cookies are automatically deleted after a specified time which can differ depending on the cookie. You can delete the cookies at any time in the safety settings of your browser.
You can configure your browser setting according to your wishes and, for example, refuse to accept third-party cookies or all cookies. So-called ‘third-party cookies’ are cookies, which have been placed by a third party, therefore not by the actual website being visited at the moment. Please note that you may not be able to use all functions of this website if you deactivate the cookies.
Other functions and offers on our website
(1) Apart from the use of our website for information only, we offer various services, which you can use if they are of interest to you. To do so, you usually have to provide further personal data which we use to provide the specific service and to which the above-mentioned principles of data processing apply.
(2) To some extent, we use external service providers for processing your data. These have been carefully selected and instructed by us; they are bound by our instructions and monitored on a regular basis.
(3) Furthermore, we can share your personal data with third parties, if there are special offers, competitions, contractual agreements or similar activities jointly offered by us and our partners. You will receive detailed information about this upon submission of your personal data or below in the description of the offer.
(4) Where the registered office of our service providers or partners is located in a country outside the European Economic Area (EEA), we will inform you of the consequences of this circumstance in the description of the offer.
Deletion and blocking of cookies
All common web browsers offer functions to prevent the general storing of cookies, or the storing of cookies from third-party providers (e.g. advertising partners), and to delete cookies at any time. Information and guidance on managing cookies is available via the following links for the browser producers:
Cookies – It should be noted that the use of the website may be restricted if cookies are blocked.
This website uses Google Analytics, an online website analysis service provided by Google Inc. (‘Google’). Google Analytics uses so-called ‘cookies’, these are text files stored on your computer which make it possible to analyse how you use the website. The information which the cookie generates about your usage of this website is normally sent to one of Google’s servers in the USA and stored there.
If you have activated IP anonymisation for this website, your IP address will be abbreviated by Google beforehand within the Member States of the European Union or in other countries that are contracting parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and be abbreviated there. On behalf of the operator of this website, Google will use this information to analyse your usage of the website, compile reports about website activity and provide other services to the website operator relating to website usage and Internet usage.
The IP address transmitted from your browser as part of Google Analytics is not associated with any other data held by Google. You can prevent cookies from being stored by changing the relevant settings in your browser software; however, please note that in this case you may not be able to take full advantage of all the functions of this website. You can also prevent the capture of the data related to your use of the website generated by the cookie (including your IP address) on Google as well as the processing of this data by Google, by downloading and installing the browser plugin available at the following link: tools.google.com/dlpage/gaoptout
It should be noted that this website uses Google Analytics with the extension “_anonymizelp()”, and that therefore, IP addresses are only processed further in abbreviated form to prevent them being directly linked to a particular individual.
Use of contact form
When you send us a request via the contact form, your details from the request form including the contact data you have provided are stored by us for the purpose of processing the request and in case of follow-up questions. We do not share this data without your permission. The data is deleted when the processing of your request has been completed.
For reservations with vouchers: In case of cancellation, the voucher will be used as a cancellation fee and will lose its validity.
You may revoke your permission with effect for the future at any time via email to firstname.lastname@example.org